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High Risk Merchant Account Provider For Tech Support Business

How Technical Support Services Work

When I started my research of this business, I communicated a number of people who I thought might have some practice in managing with such merchants and what I heard from them didn’t precisely come as a surprise to me. Most of my contemporaries warned me that such businesses were very difficult to work with '" that their company practices were doubtful, that they could infrequently produce all of the required paperwork, which they were slow to follow up on information requests that their chargeback ratios were sky-high, that customer objection levels were off the chart and so on. 'Where have I heard that before?', I wondered. And my initial practice rapidly confirmed the authenticity of these warnings. However, I had the good fortune to quickly stumble upon a merchant which turned out to be hard, trustworthy and following a set of best practices, which ensured low levels of customer complaints and chargebacks. Equally as important, it also had grown to a reputable processing volume '" about $500,000 a month and growing.

Finding the best merchant payment processing solutions can be difficult for tech support merchants operating internationally.

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Whether you offer remote tech support assistance or in-office computer services, Merchant stronghold provides customizable Merchant Accounts. For tech support With Merchant stronghold, you will be connected to a vast network of domestic, offshore and international acquiring banks that can approve you regardless of your geographical location.

Tech Support Merchant Account Fees

Our tech support merchant account fees are competitive and affordable, and our application process is free. Once our underwriting department matches you with one of our acquiring banking partners, the bank will then process your application and determine your merchant account fees.

Since banks determine fees on a case-by-case basis, we cannot provide you with exact fees until the underwriting process is complete. However, you can contact us for your free quote.

How to Get and '" More Importantly '" Keep a Merchant Account

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This particular merchant is based in the U.S. and, by the time it contacted us, it had gone through several merchant accounts with some of the biggest U.S. processors, a couple of which were still active. Now, this is an error which you should not repeat '" don’t open up many merchant accounts at once, unless you actually need and use them all. Otherwise, processors get nervous and understandably so '" what is to say that the new Offshore Merchant Account you are applying for would not just lie dormant or be replaced in the near future? In the event, we asked our merchant to explain why it had gone through all these merchant accounts and received a satisfactory explanation. I should also add that the merchant had already received notices that its remaining two accounts would be closed within a month, which brings me to the next lesson '" if you operate an online tech support business, the mainstream processors would not be a viable option '" even if you do manage to get an account with them set-up and functioning, it is inevitable that it will be closed just as soon as their risk department takes a close look at it. What you need is a high-risk solution, although not necessarily an offshore one.

Merchant Stronghold’s Technical Support Checklists’

Merchant represents and warrants each of the following by checking it and signing below:

Merchant is engaged in the business of offering technical support services and has obtained, and througout the term of the agreement will maintain, all local, state, and federal licenses, registrations, and approvals required to conduct such business. All technical support services for which Merchant services charges any customer will be provided only by the Merchant, and will not be referred, re-directed, or outsourced to any third party.

Merchant understands, currently fully complies with, and during the term of the agreement, will fully comply with all relevant provisions of all of the following as amended from time to time: section 5 of the Federal Trade Commission Act, 15 U.S.C. 45;

The Telemarketing and Consumer Fraud and Abuse Prevention Act. 15 U.S.C  601, et seq('TCFAPA') and all regulations implementing the TCFAPA including without limitation the Telemarketing Sales Rule, 16 C.F.R. 310.1, et seq.,

The telephone consumer Protection Act, 47 U.S.C. 227, et seq. ('TCPA') and all regulations implementing the TCPA including without limitation 47 C.F.R64.1200, et seq.;

The Electronic Funds Transfer Act, 15 U.S.C 1693, et seq.('EFTA') and all regulations implementing the EFTA including without limitation Regulation E,12 C.F.R. 1005.1, et seq.:

Merchant understands that MSH or Bank may terminate the agreement effective immediately in the event of any breach of this addendum or as otherwise set forth in the Agreement.